Road Bear fully supports, respects and follows the guidelines set forth by local and state officials concerning stay-at-home orders, state-mandated quarantine orders, and social distancing. We encourage all customers to review and abide local, state, and federal COVID policies prior to picking-up your Road Bear RV unit.
At Road Bear RV, we are committed to remaining open to support the community and our customers by providing temporary accommodation to facilitate self-isolation. As our RVs are fully self-contained, they have provided an effective solution to enable self-isolation to those potentially affected by COVID-19, enabling people to be nearby, yet safely separated from friends and families.
- During this period, we will not rent motorhomes to those intending on travelling to events or gatherings.
- Our stores operate according to social distancing measures, so please be patient and comply with the guidance of the staff at our stores. We can also arrange a delivery service to support with self-isolation, should this be a preferred option, please contact us for more detail.
- We remain open for business to assist our customers with transportation and temporary housing needs at this time.
If you need to change your plans:
If you booked with us directly: If you have been impacted by a Government-mandated travel ban, please contact our reservations team at firstname.lastname@example.org All customers who booked with us directly affected by and government travel bans will be issued a credit toward a future booking.
Our standard cancellation terms will apply outside of this.
If you booked with an agent: If your booking was made through a travel agent, please contact your agent directly.
RV Cleaning Processes